Tuesday, January 25, 2011

Immunity to Change

An old Albanian saying say: The wolf change his leather but not is habit. This is a meaningful saying because is strongly related with the fact that the change is to difficult for us. For years in row we do same things and we follow a routine. At a certain moment a change is needed either radical or a light one. The need for change is not obvious only in the daily life, it is also in the professional carrier and other aspects.
Businesses as well should taste the feeling of change from time to time. It will give a new dimension in the internal and external environment.
Why changing is so difficult and we do a strong opponent on it? To change is required to have courage and motivation and not all have it. Also there is an internal fear of doing a mistake or loosing that holds us back not to do the change. The change requires more than courage and motivation, it also requires will and needs to be open minded. As the human body reacts versus the climate changes, so we should find the internal force to make the change for good. It will for sure give a new dimension to our existence.

Followership

Followers in the book are presented as "powerful" persons in a company. In fact they are. The followers have that hidden power of non acting according to the instructions or rules, sometimes by mistake and sometimes by intent. This last one may result harmful for an organization. I remember in one of the trainings i have done, the lecture was explaining a topic: Effecting the effectors of the decision makers. He meant the followers because are them who with their interventions can deviate the decisions of the high management. Or from another point of view, a smart dependent can smoothly get e "yes" from his boss even when the boss is that kind of person that always says no and consider himself a god.
In few words followers are really powerful persons not only in a company but also in high level state management. Leaders must take their opinion under consideration.

Groundswell

Technology have for sure changed our lives and this change is that deep that sometimes we can't do without it. Years ago when we were teenagers and no cell phone were around, we used to call our friends for a long afternoon walk with a special musical whistle below their balcony. Now we not only ring the bell of our neighbor but it happens the we call our darlings from one room to the other using the free on net mobile calls. Our closest friends that live in USA or anywhere else see and talk with us every night through the messenger (yahoo or hotmail etc.).
These are few of the advantages and the power that internet and the communication technology have given to the people. Of course that the businesses were from the firsts that tried to benefit from this power, either to present themselves or to make business deals. Internet is a very big window for all the businesses and their customers or the potential ones are the passers that can see what they want to.
The other features of internet gives the chance to the businesses to interact with the customers at least even for a simple opinion. Having the close interaction can be harmful sometimes but even though the risk exists, businesses can take advantage of it and give value to their business.
The use of internet is a must and companies should take this as an advantage to increase not only their income but mostly their image.

Obliquity

Obliquity, why our goals achieved best indirectly...

As a society we write rules, we obey them and we act upon them. We set these rules for the rest of the world to see how we live , act and obey but the truth is….the truth is something else. Obliquity is what we do not realize but what keeps the world in balance. We speak of what we should act on , but we act on what we don’t speak of.

Dear classmate I wanted to thank you for this semester and hopefully we all will have the chance to take another course from our Prof. Melih Arat.

Wish everyone a good exam

Anri

The Power of Positive Deviance

Reading only the first pages of this book i understood that the author have found very meaningful examples to show the real power of the positive deviance. There are many other examples of the positive deviance that the author couldn't now because they are in other countries. But i would like to explain this subject from the political point of view.
During the past communist regime, the Party was using the cases of positive deviance, people with very high results in all the fields of the economy, to create "living heroes". At that time those were really positive deviants because what they were doing was finding solutions for difficult problems where the others couldn't. I remember a farmer who reached to produce 300 kv of corn in only 10000 m square. That man was declared a hero and every farmer of Albania was supposed to get his example.
All these were lies (demagogy) because at that time all the energies of the system were canalized on those "positive deviants". Of course that with all that governmental support they must have been the positive deviants. But Who were the real positive deviants?
I think that the positive deviants were those people who were trying to earn living working 12 hours per day in cooperative and keeping their children well fed,well educated and healthy. The positive deviants were those workers, innovator ones which in those primitive technological conditions were producing necessitous goods for the rest of Albanians. Other positive deviants were those intellectuals who with their creations were trying to opened the eyes of the people about the regime where they were living (ps. Ismail Kadare). All of them were not leaders but all individually found solutions for their problems and were worthy to be followed.

Switch

For the change to be successful, both of these sides (elephant &rider) need to be convinced – if you only address one side of the equation you greatly reduce your chance of success. Meanwhile, along with the elephant and rider you should also consider the path they follow – the context in which the two operate.
So somewhere  we should start to change :For things to change, somebody somewhere has to start acting differently. Each has an emotional Elephant side and a rational Rider side. We've got to reach both., and we've also got to clear the way to succeed.
By now, the Heaths have explained how others have directed the Rider, motivated the Elephant, and shaped the Path. Whether we’re trying to do better in life , trying to motivate people, change things at work, or trying to rally support to improve our community, Switch offers a great framework for enacting that change.

Obliquity: Why our goals achieved the best indirectly?

Last night my little son was having a strange behavior toward me. He was trying to convince me that he had eaten and slept enough (the major problem of little kids). Finally after he was convinced that i was very satisfied with him, he told me his request, that was a skateboard that he have seen in a shop. Telling the truth i was wandering how a 3 and a half year kid may find such a complicated way to reach his goal. At the same time i remembered that i was doing the same.
In our daily activity we may face different obstacles that do not allow us to reach our goals easily. what we do is searching for alternatives in order to get the required result. This proces is related also with the will and desire we have for our work. Otherwise the efforts spent will have been much more higher and no satisfaction would have been felt when the goal is reached. The non direct one most of the time is more effective than the direct one. Is in our nature to react immediately or to take the defending position when someone or something comes directly to us. We are not that much alert if this someone or something comes not exactly from the same direction and in the time we are waiting for. In such as case we are more willing to accept what comes to us.
In an organization such an acting manner is very effective because the boss or any colleague is more open minded and willing to listen or support you instead of going directly and through your idea or proposal in the table.
Obliquity gives a clear view of the fact that sometimes the non direct way, is the correct one to reach our goals.

OBLIQUITY

The “PLAN” was the most interesting chapter for me, because I experience this too much every day. The plans I make sometimes do not come real and I am disappointed of that every time it happens. May be we have to try to be more flexible while doing the plan. When I plan drinking coffee with a friend may be I find myself in a very different place. For example yesterday I had to be in University and join my lesson, but my son got ill and I couldn't.

Another part of the book was that we try to reach the success in shortcuts. But maybe the right way is to choose the best way, not the shorter one. For example when I come here I do not prefer the bus because of the traffic jam, I mostly walk to Epoka. I avoid the stress of traffic jam, and I am on time in the class. Sometimes the best way is the normal and the longer one.

HOW TO CHANGE THE WORLD

In fact the topic of this book really attracted my attention, but I think in a different way. Before changing the world we must change ourselves, because we are those who could make the world change?when?

If you eat nice meals, and do not think for the others who cannot find food, if you sleep in warm beds, when the others are lying in the street ... we have to firstly change our thoughts to start changing the world.

I cannot be Florence Nightingale, but if I think about those who do not possess what I possess and if I twinge of conscience, that means I have begin changing.

POZITIVE DEVIANCE

The employees in work places are not observed eight hours a day so they have the chance to spend the time with their private works. But if we have responsibilities for our work we keep ourselves in accordance with the working discipline. We can show positive deviance samples in most of work places. In my previous workplace, there were many opportunities for escaping or evading the work. But many of my former colleagues were working carefully and with discipline. Me and most of my friends decided to work conform these positive examples and our work was more appreciated and more successful. I believe that in every ambient there are people to be considered as good examples.

How to Change the World

Inside the book it's been claimed that the idea of Social Enterpreneurship started with Fransiscan Brotherhood. Although these may be considered as examples of this type of social activities, I definitely disagree with the book that these were the start of the concept.

The concept of foundations welded to the Islamic Institutions are examples of a social support model, at least 500 years before Fransiscan Order. During first period of the Prophet, Islam Masjid built in Medina had educational center called ZuIle or Suff 'e; these were the first institutions with the characteristics of "Foundation" or the arabic original word "Vakif" but this didn't stop there. It continued in the Turkish Islamic States and Empires following the Arabic era.

Our Albanian friends are familiar with the Bektashi Vakifs which are linked to Haci Bektash who migrated from Central Asia to all the way to Anatolia to become one of the most influential religous/cultural leaders in the formation and growth of Ottoman Rule in all Balkans and elsewhere. Many vakifs were built by followers of leaders like Haci Bektash and Rumi (Mevlana) and can be seen everywhere in the region from Bosnia to Hungary, Greece and even Cyprus. These were also early examples of autonomous self sustaining acts of charity, social solidarity and humanity.

However even these may not be the source or roots of this concept; there are researchers who link the idea to Budhist Viharas and even one source, Halim Baki Kunter, claims that an ancient Hittite tablet found in Anatolia, now in the Istanbul Museum of Archeology, dated back to 1280 BC. was the oldest known "vakfiye senedi" which means the "charter of social foundation".

Final word: Don't look at "far away" for examples of Social Enterpreneurship, they're right beside us, in the lands of this "deeply rooted culture", in Balkans, in Anatolia. Our ancestors knew how to change the world and there's no need to reinvent the wheel, just re-check the blueprints, abundent in the history of Albania and Turkey.

Regards and Good luck to all in the exam,
Mehmet Zirek

Click

When everything clicks! Is this possible? Technically it looks like is impossible but there are trainers who know how to make it click...

As we all are aware that clicking is something magic that we all try to catch, is like going to a job interview where you would like to give everything just to click with the manager or the one interviewing you, or maybe when you go in a date and you would still give your best just to have a click with the person sitting in front of you.

Recently I participated in Team Building training, during our three day training we also spent a session in learning the process of “clicking”. We went throw some study cases to see the behaviour the individual participating in a certain event.

During my working experience I have meet a lot of other trainers or managers who know how to have a click with the person in front of them. And they were successful for that.

So, I think we all have to learn how to make a click in our life.

Anri

The Flight of the Creative Class

Dear all,

I wanted to start my writing with a nice phrase from 1960’s: The time to start making sure that every moment count is NOW...

On these years a trend started putting importance on Creativity and Service. Till that time all the industries and group of individual were working on the quantity not putting much importance on creativity or service. One of the countries that supported Creativity as we all know was and still is America. Everyone was aware that if wanted to have a chance then go in America...America, the free country of free men where all the dreams become true...Of course on the other hand was not easy because not everyone could understand and there was also a flight between the richer class and as a result of that we have a lot of immigrants entrepreneurs that have started as a normal worker but who nowadays have been sitting in the place of CEO of world level companies.

To sum, this immigration gave also to the world economy something new and that was the creative economy which was giving nearly to everyone a chance to become someone.

Anri

OBLIQUITY

Obliquity: Why our goals achieved the best indirectly?

“Obliquity is the principle that complex goals are best achieved indirectly.”


I would like to start with one phrase everyone in Russia hears from their childhood (probably in Albania or Turkey it is the same? Dear Classmates, please advice): A smart (wise?) person won’t climb the mountain; a smart (wise?) person will go around the mountain.

One of my friends told that it is too hard and that why it is probably a bad idea…

I don’t know why do we prefer indirect roads. Based on my experience, while looking for workaround solutions, we never choose any easy way. For me it is just too simple. But I hope to understand this tendency better when I will read the second part of “Obliquity” book, why such complexity is necessary to reach our goals.

To sum up, I would like to thank everybody:

Dear Professor, thank you very much for advising us such useful non-fiction books. I could almost never find before any interesting business book (maybe, because of indirect way or because there are only 5% of them), but reviewing the books from the lessons (and other books from their authors) most of them I found not only helpful, but I am enjoying and delighting while reading them.

Dear Classmates, thank you for sharing your opinions and a good team work we achieved while preparing our Team Development Presentation. I wish you success and luck in today’s examination!

Have a nice day,
Tatiana

Monday, January 24, 2011

OBLIQUITY


          ‘Trying to be happy is a recipe for misery’. When you think you have to be happy and think about all the necessary things you need to be happy, it may seem a lot or unreachable. But like a mountain climber if you aim small, difficult but manageable targets, you may reach midterm targets more easily because successful small targets keep you happy and motivated to reach bigger ones. Take language learning; If you think the whole language or even all the skills, it may seem impossible. But you take only reading for a good start, after some time you will realize that not only have you improved your reading skills but you have also developed some grammar, pronunciation, vocabulary and improved your speaking skills indirectly. If you think about all of them one by one you may give up even without managing one of them.
            Another sample on the topic might be speaking on a topic or giving a speech. Before speaking we usually have a plan at least in our mind. But while talking because of a word, a phrase, a story you use or a question you are asked, you often leave your path and start talking about something else. Even this secondary topic may inspire you or your listeners more and some new ideas that have never come to your mind before may dawn on you.  In organizations also, you may have a main target and a plan to succeed in it but sometimes on the way we have to change our plans because of the new situations and you may succeed in something else while reaching the main target.
            Another important idea of the book is that when you give everybody in a organization or team the same big target, people may get lost. However, small but well-achieved targets can gradually build the big picture.
by Ibrahim Can Korkut

IMMUNITY TO CHANGE


Today, we discussed about Chinese goods how they are quality or no quality.

If we are talking about Chinese goods, usually we have some prejudice to them as Florian mentioned in the class. Why?

As you remember we saw some examples in the lecture of “immunity to change”. Our beliefs affect what data we select next time and we take actions based on our beliefs. I have prepared an example for Chinese goods and maybe that picture can be good example for this.

Burcin,
DO NOT READ IT
Dear friends
I just wanted to get your attention. I will keep short. Thank you for sharing your ideas at the lesson and in the blogger. I really learned a lot and I am happy about it. By looking at our group I realize that Albania is in good hands. All our books at the course were devoted to change. Let us do what we can with what we have where we are to get closer to the CHANGE. Thank you everybody!  
 

"Obliquity"


Obliquity is necessary because we live in an world of uncertainty and complexity; the problems we encounter aren’t always clear – and we often can’t pinpoint what our goals are anyway; circumstances change; people change – and are infuriatingly hard to predict; and direct approaches are often  unimaginative
My experience says that all those direct concepts they taught me provided a great framework, but as I have discovered they could not help me enjoy things  as should be
In addition ,I have realized that the most important goals in my life are achieved  indirectly. Every time it happened I called it:
“ a miracle” - now  I have discovered that this theory confirms what I have been doing and experiencing. 

How to change the world


     This book influenced me a lot. Plenty of stories read or lived come to mind. I think when you help even one person of the world (help does not always mean money, it is more your care, love, your genuine belief in somebody you help, your devotion and sometimes courage that matters) it is the beginning of big change. In my opinion, small changes always lead us to greater ones if you don’t give up.
     What can you do, for instance, if you are teacher? First, make your students believe they can change many things around if they try. Then show them your own example without teaching or forcing them. Three  years ago I suggested my students cleaning the territory around our school because at that time it was in terrible condition. I said that it is absolutely voluntary decision and will never change my attitude to them if they don’t come. To my great surprise nobody said or showed negative reaction and 90% of the girls came. We took necessary instruments and started working. Passersby were looking at us with interest but we didn’t care because our intention was clear. After great work we thanked each other and happily went home. After this activity my girls think twice whether to throw rubbish outside or not.
     Let’s not wait when government or some people come and change something for us. Let’s think what we can do first.

FOLLOWERSHIP

Followership is a term which can be used in several sectors: football, art, politics, business etc… when the followers get together, they can be supporters but also damagers. The last occurrences in Tirana can be the best example for “followership” The opposition party followers together with opposite to the government party. They made a huge trouble in Albania. The leader of opposition party Edi Rama `s one declaration was enough to trigger explosive protest. In a few words leaders can create big followers.

SWAY

Rational people may perform irrational things. Human being is oriented to doing things not rational. Rational people are not always rational. Shopping is very important for women. They lose themselves when they are shopping. May be they have no need for clothes or shoes but however they buy them. It may be just a hobby but sometimes it transforms in a very bad thing. The women spent all the money, all their salaries buy doing shopping. Talking about the men, they like electronic things, they are fond of football. They can spent all their spare time by buying electronic equipments or watching football match. Regarding the examples the above we can clearly see that hobby cannot be always called positive. Spending a lot time with a hobby should be fobby.

BOOK 2 : CREATIVE CLASS

Human being in history have been located in the areas where they can find better opportunities to survive. For today`s modern society, it can be USA but think a bit for history! In the past people migrated for finding best climate conditions for their animals and for carrying on the agriculture. Today people migrate for better education and job opportunities. I want to mention about Istanbul. It is a quite big country in Turkey. It is true.. it s not a big city. A country in a country! In the past.. In the old Turkish films Istanbul is called a Gold City! The people living in other cities were used to migrate to Istanbul hoping to find better conditions. May be they are not happy to live in a crowd of 15 million people!

There is a reality in Albania. During my last three years in Albania, I have understood that at least one people from almost all Albanian families has emigrated to one of European countries or USA. But there is another reality right here. A lot of foreigners work in Albania!

Sway

Most people believe that their thoughts are completely rational without any sort of outside influence. "I am my own person and my thoughts are my own," most people would contend. Too many people don't see the invisible forces that influence their decisions. Specifically, politicians can push our conclusions in directions that may not be accurate.
However, after reading Sway, I see just how much tunnel vision people can have, including me. This tunnel vision can lead to a bad day or even the loss of life. 
The main point  is that we are often drawn to doing dumb (irrational) things and making decisions that make no sense..so  I think Sway would be on more solid ground if it looked at irrationality and "risk" together. It's one thing to act irrationally when there is a big upside to success and not a huge downside to failure. 
 I think that one of example of Irrational Behavior consequences mentioned above ,  it  was the chaos &clash  we experienced  on Friday.

Followership

     There are two important notions to consider: Leadership and Followership. So, if you are not a leader you are a follower. Even when people say they don’t belong to anybody or any group they are followers. Some of us follow spiritual leaders, some- political, some of us have the leaders of our principles or our desires. What I want to say is that even if you go the opposite side of others, you have the reason to follow this way. I would say we are passersby in this life. But while passing you come across many events and people which or who can influence you or not and you become whether active or passive passer accordingly.
     According to Kellerman’s division of the followers the most dangerous, to my mind, are isolates and diehards. The isolates do not care where and who they go with and diehards do not care why they follow this way.
     It is proved that only synergy in relations of leaders and followers can lead us to the harmony and high productivity by all means.



BOOK 8. IMMUNITY TO CHANGE

Most of people every morning wake up with new plans, ideas in order to change the life but unfortunately at the end of the day , they see that everything is in the same place.
In Turkey there are a lot of housewives and they do the same things every day. Cleaning house, cooking, looking after children, watching the same programs on TV like soup operas . Every single day, they do same things. Some of them read books, newspapers or attend different activities, courses but most of them don`t do these. I know many housewives who don`t improve themselves. Of course there are some special cases, one of my friends after winning the university she married and left the school. She has a daughter eight years old. My friend was a house wife for nine years but she decided to start the university again and she studied and won. She will be a Turkish teacher. Now she is in first class and she is the most successful student in the class.
We all know Change is difficult but if the people desire,Change is easy!

Followership

I think that one key point to be discussed in these book is the importanec of both parts the leadres and the followers.Leaders create the followers or followers create the leadres?
In my opnion both terms are right.It is a closed system, with followers responding to leaders, who themselves adjust in response to this. Leadership and followership is thus an ongoing dance, a dynamic interplay in which each closely monitors the other and responds accordingly.
Followers used to be sheep-like subordinates who did their master’s bidding without question. But, today, they have a far more active and powerful role, with some writers even claiming that leadership can’t be defined without reference to followers.
The meaning of followership is clearly evolving. Gone are the days when people worshipped authority figures without question. It wasn’t too many hundreds of years ago.The concept nowdays is evolving.
No one born as a leader and one as a follower and so no one die.Complexity reigns for followership and leadership today, just as it does in all walks of life. The bottom line is that there are still conventional, obedient followers in some industries and simple groups, while followers have more of a partnership role in other organizations and, in some contexts, followers actually show more leadership than their bosses. Leadership is no longer a position at all but an occasional activity. No one can dominate a complex, knowledge-driven group simply because no one has a monopoly on good ideas. Someone who is a follower one minute, therefore, could take the lead the next minute.


Groundswell

The groundswell is a social trend in which people use technologies to get things from each other, rather than from traditional institutions like corporations.So groundswell is based on consumer data and experinece from different companies shared on these social networks.Technologia everyday is improving more and it is becoming key part of our lives.People and even the important bussiness are basing their interest more and more on these factor , the development of the technologia.
But a good question that comes in our mind is that "does anyone , any company like these social networks that are increasing every day?As well as i can understood some companies and some people see it as a threat. Maybe bacuse very important information for you and your bussiness are shared on these social technologies, and people feels in risk from these,and some other see it as an advantage for them as an opportunity.So what do you think , it's a threat or un opportunitty?
Personally I'm from the side of those person who consider it un opportunity.I like to believe the phrase that everthing in live has it black and white side.Nothing is perfect and from everthing that it is knew we have to take the best that is offered to utilize these chance given in your favor not to be clasic in our think and look it only like a threat.And also is true that people has to risk if thay want to see profits in their lives.These social networks can be very prifitable for us if we are clever enough to find the ways of trasforming the data that comes from them in our favor.

Obliquity, Why our goals are best achieved indirectly

Obliquity is the idea that implies that complex goals are best achieved indirectly.  The book explains why the happiest people aren’t necessarily those who focus on happiness, how the most successful cities aren’t planned, the most profit-orientated companies aren’t usually the most profitable. 

This means to attract your customer indirectly, by making them curious, by being different, unpredictable and extraordinary in thy way you promote your business. Some aspect of this behavior is partly manifested in adolescent hood.  So, people of that age, tend to be different, follow the trend, they tend to do the things the adults say not to do etc. And as we all know, at the end the adolescents are at the center of attention of teachers at school and at families at home.  So what business needs to do in this competitive world is to “imitate” adolescents, is not to say things directly but they have to be wise by winning indirectly. 

I would like also to add that it is of great importance that one often has to take a step backwards in order to move forward because in taking a step back a person becomes less attached with his or her goals, almost loses sight of them, and is then able to see things in clearer perspective without focusing continuously on one thing. The aim of a company is to sell his product or service and raise the profitability, but by focusing in the customers needs and complains, that company achieves its aim and retains its customers. 

The experiences perceived during the time that you want to achieve something are more important than the result itself (this is addressed more to personal life experiences than to business). The intentions are more important than the results, as intentions construct our experiences and judgments, makes us learn and improve even if we fail at the end. The happiness is achieved and is perceived by us when we experience and live special moments. When we are focused in our goals, may be we run the risk of loosing opportunities that can appear in the way out.
As the known quotation says; everyone wants to live on top of the mountain, but all the happiness and growth occurs while you're climbing it.